Companies of all sizes frequently fail to handle customer complaints appropriately.  In the digital era, where complaints can be seen by hundreds, thousands or go

Finalizing a deal is usually a complex process, and there is a good deal of room for error, misunderstandings, miscalculations, and good old-fashioned wild cards. 

Just as people will form judgments and ideas about you as a person based on first impressions, the same holds true for your company.  It

When buyers are looking to make a purchase, the most important step they can take is to perform due diligence on both the business and

Damon Neth is a Professional EOS Implementer of the Entrepreneurial Operating System®.  He co-authored a best-selling book entitled X-Formation: Transforming Business Through Interim Executive Leadership.  He also

What kinds of insights about selling a business might come from experts at private equity firms?  This article includes advice for sellers from industry veteran