Companies of all sizes frequently fail to handle customer complaints appropriately. In the digital era, where complaints can be seen by hundreds, thousands or go viral to millions, it is essential that customer complaints, especially serious ones or ones backed by considerable emotion, are treated seriously and dealt with in… Read More »5 Tips for Dealing with Customer Complaints
Finalizing a deal is usually a complex process, and there is a good deal of room for error, misunderstandings, miscalculations, and good old-fashioned wild cards. That is why it is critical to carefully think through the deal process well in advance. In this article, we’re going to explore the top… Read More »The Top Ten Ways to Avoid Wrecking a Deal
Rob Toomey is co-owner of Efficient Aide. Join in as Mike Steward and Rob have a discussion about how a virtual assistant can offer business owners more time to focus on key dollar-producing activities within their business. Rob and Mike talk about business growth, health, and staying organized.
Just as people will form judgments and ideas about you as a person based on first impressions, the same holds true for your company. It is always best to put your “best foot forward,” and this is true whether we’re talking about your personal life or business. Periodically, it is… Read More »“Hello” is a Key Part of Making the Right First Impression
When buyers are looking to make a purchase, the most important step they can take is to perform due diligence on both the business and the seller. Yet, it is important to note that a large percentage of sellers fail to do their due diligence on buyers. Deals fail all… Read More »Can Sellers Use Buyer Warning Signs to Their Advantage?